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Mag. Andriana Apostolova

Partner

Structure creates order, people create success!

My approach to Customer Success is to help organisations turn vision and business strategy into a real success. But this requires more than just brilliant ideas, planning and frameworks. Even the most sophisticated corporate strategy needs the full commitment of the people behind it – including leadership, staff, partners, and peers.

Only, and only together, we create visions and structures that work because we put Human Capital first!

Core Competencies

Extensive professional experience:

  • 18 years in operational and strategic business, HR, and career consulting (SMEs)
  • 5 years in Management Services & Claim Management (corporate environment)
  • Coaching & Training
  • Leadership experience

Industries
  • Management & HR Consulting
  • Railways, Transport and Logistics

Experience
  • Project Management: Leadership, Controlling and Monitoring
  • HR Consulting with a focus on Recruiting, Personnel Development, and Talent Management
  • Career and Outplacement Consulting
  • Expert Reports using professional and psychological diagnostic techniques
  • Relationship and Stakeholder Management
  • Process and Quality Management
  • Change Management
Education and advanced training
  • Business Administration degree with a focus on Human Resource Management, Vienna University of Economics and Business Administration
  • Certified Adult Education Trainer in Consulting & Coaching
  • Certified Knowledge Transfer Coach