Mag. Andriana Apostolova
Partner
Structure creates order, people create success!
My approach to Customer Success is to help organisations turn vision and business strategy into a real success. But this requires more than just brilliant ideas, planning and frameworks. Even the most sophisticated corporate strategy needs the full commitment of the people behind it – including leadership, staff, partners, and peers.
Only, and only together, we create visions and structures that work because we put Human Capital first!
Core Competencies
Extensive professional experience:
- 18 years in operational and strategic business, HR, and career consulting (SMEs)
- 5 years in Management Services & Claim Management (corporate environment)
- Coaching & Training
- Leadership experience
Industries
- Management & HR Consulting
- Railways, Transport and Logistics
Experience
- Project Management: Leadership, Controlling and Monitoring
- HR Consulting with a focus on Recruiting, Personnel Development, and Talent Management
- Career and Outplacement Consulting
- Expert Reports using professional and psychological diagnostic techniques
- Relationship and Stakeholder Management
- Process and Quality Management
- Change Management
Education and advanced training
- Business Administration degree with a focus on Human Resource Management, Vienna University of Economics and Business Administration
- Certified Adult Education Trainer in Consulting & Coaching
- Certified Knowledge Transfer Coach

